Retailer Information

Retailer Contact Info

Retailer Hotline: (877) 382-4530

Phone Option 1: IGT
Equipment Service or supplies
Hours of Operation
Daily Including Holidays
5 AM - Midnight

Phone Option 2: Lottery
Hours of Operation
8 AM - 5:30 PM
Monday - Friday

  1. Phone Prompt 1 - Retailer Services
  2. Phone Prompt 2 - Sales
    • Instant Tickets (Order)
  3. Phone Prompt 3 - Retailer Contracts
    • Retailer Applications
    • Change of Ownership
    • Terminal Installations
    • Terminal Moves
  4. Phone Prompt 4 - Lottery Security
    • Theft or Fraud
    • Stolen Tickets
    • Missing Tickets
  5. Phone Prompt 5 - All Other Inquires

Phone Option 3: Customer Services

Phone Option 4: Security Hotline

Security Hotline: (888) 732-6235
Hours of Operation
Daily Including Holidays
6:00 AM – 2:00 AM (voicemail available 24 hours)

E-mail Us:
Retailer and applicant questions
retailerinfo@lotterync.net