Information
Contact Us
Player Services:
(877) 962-7529 (9NC-PLAY)
Hours of Operation
8:00 AM - 5:30 PM
Monday - Friday
Security Hotline:
1-888-732-6235 (SEC-NCEL)
Hours of Operation
Daily Including Holidays
6:00 AM – 2:00 AM (voicemail available 24 hours)
Retailer Hotline:
click here for details
E-mail Us:
Player Information: playerinfo@lotterync.net
Website Questions: webmaster@lotterync.net
Retailer and applicant questions: retailerinfo@lotterync.net
TTY Number:
(888) 663-0154
North Carolina Education Lottery Headquarters:
2100 Yonkers Rd.
Raleigh, NC 27604
Telephone: (919) 715-6886
(not for use for employment inquiries)
Fax: (919) 715-8833
(please use mailing address for employment inquiries)
Regional Offices
Raleigh Claim Center & Regional Office
919-301-3637
2100 Yonkers Rd.
Raleigh, NC 27604
Greensboro Regional Office & Claim Center
336-218-5724
Stonesthrow Crossing Shopping Center
3711 Farmington Drive
Greensboro, NC 27407
Asheville Regional Office & Claim Center
828-251-6223
16-G Regent Park Blvd.
Asheville, NC 28806
Greenville Regional Office & Claim Center
252-756-7992
2790 Dickinson Avenue, Suite A
Greenville, NC 27834
Charlotte Regional Office & Claim Center
704-523-4898
5029-A West W. T. Harris Blvd.
Charlotte, NC 28269
Wilmington Claim Center
910-350-2000
Market Station
5214 Market Street, Suite 108
Wilmington, NC 28405
NCEL 2012 Holiday Closings
New Year's Day, January 2, 2012
Martin Luther King Jr's Birthday, January 16, 2012
Good Friday, April 6, 2012
Memorial Day, May 28, 2012
Independence Day, July 4, 2012
Labor Day, September 3, 2012
Veteran's Day, November 12, 2012
Thanksgiving, November 22 & 23, 2012
Christmas, December 24, 25, 26, 2012