Information
Contact Us
Player Services:
(877) 962-7529 (9NC-PLAY)
Hours of Operation
8:00 AM - 5:30 PM
Monday - Friday
Security Hotline:
1-888-732-6235 (SEC-NCEL)
Hours of Operation
Daily Including Holidays
6:00 AM – 2:00 AM (voicemail available 24 hours)
Retailer Hotline:
click here for details
E-mail Us:
Player Information
playerinfo@lotterync.net
Website Questions
webmaster@lotterync.net
Retailer and applicant questions
retailerinfo@lotterync.net
TTY Number:
(888) 663-0154
North Carolina Education Lottery Headquarters:
2100 Yonkers Rd.
Raleigh, NC 27604
Telephone: (919) 715-6886
(not for use for employment inquiries)
Fax: (919) 715-8833
(please use mailing address for employment inquiries)
Regional Offices
Raleigh Claim Center & Regional Office
919-301-3637
2100 Yonkers Rd.
Raleigh, NC 27604
Greensboro Regional Office & Claim Center
336-218-5724
Stonesthrow Crossing Shopping Center
3711 Farmington Drive
Greensboro, NC 27407
Asheville Regional Office & Claim Center
828-251-6223
16-G Regent Park Blvd.
Asheville, NC 28806
Greenville Regional Office & Claim Center
252-756-7992
2790 Dickinson Avenue, Suite A
Greenville, NC 27834
Charlotte Regional Office & Claim Center
704-523-4898
77 Corporate Park
400 Clanton Road
Suite 400-F
Charlotte, NC 28217
Wilmington Claim Center
910-350-2000
Market Station
5214 Market Street, Suite 108
Wilmington, NC 28405