Contact Us

Customer Services:
(877) 962-7529 (9NC-PLAY)
Hours of Operation
8:00 AM - 5:30 PM
Monday - Friday

Security Hotline:
1-888-732-6235 (SEC-NCEL)
Hours of Operation
Daily Including Holidays
6:00 AM – 2:00 AM (voicemail available 24 hours)

Retailer Hotline:
click here for details

E-mail Us:
Player Information: playerinfo@lotterync.net
Website Questions: webmaster@lotterync.net
Retailer and applicant questions: retailerinfo@lotterync.net

TTY Number:
(888) 663-0154

North Carolina Education Lottery Headquarters:
2100 Yonkers Rd.
Raleigh, NC 27604
Telephone: (919) 715-6886
(not for use for employment inquiries)
Fax: (919) 715-8833
(please use mailing address for employment inquiries)

Regional Offices

Raleigh Claim Center & Regional Office
919-301-3637
2100 Yonkers Rd.
Raleigh, NC 27604

Greensboro Regional Office & Claim Center
336-218-5724
Stonesthrow Crossing Shopping Center
3711 Farmington Drive
Greensboro, NC 27407

Asheville Regional Office & Claim Center
828-251-6223
16-G Regent Park Blvd.
Asheville, NC 28806

Greenville Regional Office & Claim Center
252-756-7992
2790 Dickinson Avenue, Suite A
Greenville, NC 27834

Charlotte Regional Office & Claim Center
704-523-4898
5029-A West W. T. Harris Blvd.
Charlotte, NC 28269

Wilmington Claim Center
910-350-2000
Market Station
5214 Market Street, Suite 108
Wilmington, NC 28405

NCEL 2014 Holiday Closings

New Year's Day, January 1, 2014
Martin Luther King Jr's Birthday, January 20, 2014
Good Friday, April 18, 2014
Memorial Day, May 26, 2014
Independence Day, July 4, 2014
Labor Day, September 1, 2014
Veteran's Day, November 11, 2014
Thanksgiving, November 27 & 28, 2014
Christmas, December 24, 25, 26, 2014

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