Contact

Customer Services:
(877) 962-7529 (9NC-PLAY)
Hours of Operation
8:00 AM - 5:30 PM
Monday - Friday

Security Hotline:
1-888-732-6235 (SEC-NCEL)
Hours of Operation
Daily Including Holidays
5:00 AM – 2:00 AM (voicemail available 24 hours)

Retailer Hotline:
click here for details

E-mail Us:
Player & Website Questions: playerinfo@lotterync.net
Retailer and applicant questions: retailerinfo@lotterync.net

TTY Number:
(888) 663-0154

North Carolina Education Lottery Headquarters:
2100 Yonkers Rd.
Raleigh, NC 27604
Telephone: (919) 715-6886
(not for use for employment inquiries)
Fax: (919) 715-8833
(please use mailing address for employment inquiries)

Regional Offices

Raleigh Claim Center & Regional Office
919-301-3637
2100 Yonkers Rd.
Raleigh, NC 27604

Greensboro Regional Office & Claim Center
336-218-5724
20A Oak Branch Drive
Greensboro, NC 27407

Asheville Regional Office & Claim Center
828-251-6223
16-G Regent Park Blvd.
Asheville, NC 28806

Greenville Regional Office & Claim Center
252-756-7992
2790 Dickinson Avenue, Suite A
Greenville, NC 27834

Charlotte Regional Office & Claim Center
704-523-4898
5029-A West W. T. Harris Blvd.
Charlotte, NC 28269

Wilmington Claim Center
910-350-2000
Market Station
5214 Market Street, Suite 108
Wilmington, NC 28405

2016 Holiday Schedule

New Year’s Day: January 1
Martin Luther King Jr.’s Birthday: January 18
Good Friday: March 25
Memorial Day: May 30
Independence Day: July 4
Labor Day: September 5
Veteran’s Day: November 11
Thanksgiving: November 24 & 25
Christmas: December 23, 26, & 27